As a leading UK supplier in the optical field. Mainline Optical is dedicated to providing high-quality solutions to the optical industry. With a deep understanding of the challenges faced by professionals in optical practices, we have curated a diverse portfolio of products that are designed to enhance efficiency, precision, and overall productivity. With everything from state-of-the-art glazing systems and associated consumables such as glazing pads to a wide range of items for the practice including screws, nose pads and small tools, which are essential components for eyewear repair and maintenance.
Mainline Optical Ltd was founded in 1984 and was the first company to introduce scanning systems into the UK in 1988. Since then, the advancement in technology, enabled Mainline Optical Ltd to source and supply some of the most sophisticated machines on the market. Current systems from Huvitz, MEI and reconditioned units now account for the bulk of over 2000 edgers currently supplied and supported by us.
In addition to our specialised products, we pride ourselves on delivering exceptional customer service and support. Our knowledgeable team is always ready to assist optical professionals in selecting the right tools and equipment to meet their specific requirements. We strive to foster long-term relationships with our clients, understanding that their success is the foundation of our own.
As a forward-thinking company, we stay at the forefront of industry advancements and continually update our product range to incorporate the latest innovations. We collaborate with renowned manufacturers and suppliers to ensure that our customers have access to cutting-edge technology and top-of-the-line products. By investing in research and development, we aim to provide optical practices with the tools and equipment that empower them to deliver outstanding service to their patients.
Whether you are a small independent practice or a large optical chain, our company is committed to supporting your success. We invite you to explore our extensive range of glazing equipment, glazing pads, consumables, screws, nose pads, small tools, and equipment. Partner with us and experience the difference of working with a trusted supplier dedicated to meeting your needs with quality products and exceptional service.
At Mainline Optical, we prioritise customer satisfaction by providing a seamless ordering experience and exceptional service. We take pride in offering the following benefits:
Efficient Order Processing: Orders received before 4:30 PM are promptly processed and despatched on the same day, ensuring quick delivery, and minimizing downtime for our customers.
Extensive On-Site Stock: With 98% of our items readily available in our on-site warehouse, we ensure that our customers have access to a wide range of products, reducing lead times and ensuring timely delivery.
Price Beat Guarantee: If you come across an equivalent product elsewhere, we strive to offer the best value for your money. Our commitment to competitive pricing means that we will aim to beat any competitor's price.
Dedicated Account Managers: We believe in building strong relationships with our customers. That's why we provide dedicated account managers who are always ready to assist you with any inquiries, offer personalized support, and ensure your needs are met.
Knowledgeable Staff: Our team consists of industry experts who possess in-depth knowledge and understanding of our products. Whether you need assistance with product selection, technical specifications, or general advice, our knowledgeable staff is here to help.
Convenient Standing Orders: To simplify your ordering process and reduce administrative burdens, we offer the option to set up standing orders. This service ensures that you receive regular shipments of essential items, taking the stress out of reordering and ensuring your inventory is consistently stocked.
At Mainline Optical, we strive to exceed customer expectations through efficient order processing, extensive stock availability, competitive pricing, dedicated account managers, knowledgeable staff, and convenient standing orders. We are committed to providing a seamless and satisfying experience for all our customers.
Testimonals - Don't just take our word for it.
"Jordan our account manager always looks after us, all round brilliant and is the person you need for demanding patients. She makes life so much easier and is a great problem solver" - Kelly, Maskell & Josephson Optometrists
"Best thing about Mainline is talking to them, allowing me to speak and help me out. I had a technical question and as there was an engineer local, he came in store to help me and give advice. Always had a really good reply and have never had to shout at them like other suppliers. Other suppliers seem to act a bit more, what do you want now? They have always been accommodating and always make me laugh. The special offers are always good and all the staff are very supportive of each other. Wendy gave me some great advice on the tints which has helped me greatly." - Jose, Specsavers Chiswick
"Great company to deal with. Friendly service, stuff never out of stock, goods always arrive next day. " - T Mahmood BSc (Hons), Cherwell Optical "We have used Mainline for our Huvitz edgers for years now. I have always found the service great and if things do go wrong, very proactive in getting it put right as soon as possible, with minimum disruption to my lab. The Huvitz machines are totally reliable and our newest one is amazing. I'd definitely recommend for the equipment, but more importantly the after sales too" - Specsavers Barry
"We have used Mainline for years because the service is great. Our account manager Jess is always very friendly and helpful if we are looking for something specific and she even goes out of her way to group orders to have them shipped at the same time. This past year we invested in a new Huvitz blocker and edger through Mainline. The service we've had so far is amazing! Alex is always on hand to help out with any questions or concerns and he's been extremely quick to complete any repairs we've needed. I am so happy we have that extra support." - Kendra, Specsavers Gyle Centre